This section is intended for our customers and provides answers to many common questions regarding telephone and internet accounts.
You must log in to the left in order to have access to the information in this section.
(If you do not have a Sovernet user name and password, you can either call 877-877-2120 or email
- Online Billing - View, manage and pay your accounts online
- Network Status and Network Maintenance - Provides information on any current issues and when they will be resolved.
- Full time Support for any of your telecom questions.
- All About Email - includes commonly asked questions and also instructions about how to set up email accounts.
- Telephone Accounts - Everything from what's included in basic service to rates to taxes and regulatory fees.
- Internet Accounts - Anti virus protection, changing your username, online safety, and setting up DSL.
- Your Website - Includes almost everything you need to know about your website and setting things up.
- Spam Controls - Has a spam reference guide, quick reference guide, spam filters and spam settings.
- Downloadable Forms - Download forms and send or fax them in.
- Account Tools - More online tools that include changing your password, challenge question, checking and managing your server space, local access numbers for dialup accounts, and email forwarding.
- Dialup Accounts - Numbers by exchange, dialup accelerator, configurations, national numbers map, and setting up email.