We want you to have the best possible telecommunications experience with us, and that means hearing from you. We encourage you to call, email, or write us and tell us how we're doing and what we can do to improve your services or your customer experience.

Telephone 802.463.2111
Toll Free 877.877.2120
By mail: PO Box 495, 5 Canal Street,
Bellows Falls, VT 05101
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Technical Support

For technical support or repair related to your Sovernet telephone or Internet connection.

Email & Residential Services:
Monday–Saturday 8AM to 8PM, option 2
Email: support@sover.net

Voice & Business Data Services:
24/7 Support, option 3
Email: repair@sover.net

Toll-free: 877.877.2120

Customer Service

For feedback and when you’re not sure where to address your inquiry or comments.

Hours: Monday—Friday 8AM to 5PM
Phone: 877.877.2120, option 4
Email: customer-service@sover.net


For billing inquiries, changes to existing accounts, new residential sales, or general questions relating to your account.

Hours: Monday–Friday 8AM to 5PM
Toll-free: 877.877.2120, option 4
Email: accounts@sover.net



For inquiries related to any of our business products and services, or help setting up a new account.

Hours: Monday–Friday 8AM to 5PM
Toll-free Sales Line: 877.877.2120, option 1
Email: sales-support@sover.net