FAQ --- Usage Guide & Frequently Asked Questions

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1.0 GETTING STARTED

2.0 TECHNICAL SUPPORT

3.0 CONFIGURING DIALERS & CONNECTING

4.0 EMAIL

5.0 NEWSGROUPS

7.0 FILE TRANSFERRING

8.0 SETTING UP YOUR WEBPAGES

9.0 MISC. TROUBLESHOOTING

1.0 GETTING STARTED

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2.0 TECHNICAL SUPPORT

2.1 How Do I Contact Support via Email?

2.2 How Do I Contact Support via Phone?

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3.0 CONFIGURING DIALERS & CONNECTING

3.1 How Can I Get The List Of Access Numbers?

3.2 What Do I Need To Know About Modems?

3.2.1 Where Can I Find Init Strings & What Do I Want Them For?

   3.2.1a W95--Where Do I Change the Init String?

3.2.2 Does SoVerNet Support X2/56K/V.90 Technologies?

   3.2.2a Does SoVerNet Support V.92?

3.2.3 How Do I Set Up My ISDN Modem?

3.3 What Do I Need To Know About My Username & Password?

3.3.1 Can I Change My Username?

3.3.2 Can I Change My Password? (see Section 3.4.6)

3.4 SHELL CONNECTIONS

3.4.1 What Are Terminal Emulation Programs?

3.4.2 What Are Telnet Programs?

3.4.3 How Do I Logon To A Shell Connection?

3.4.5 Where's My "Home Directory" & How Much Space Do I Have?

3.4.6 How Do I Change My Password?

3.5.7 How Do I SetUp Windows98 for SOVERNET?

3.5.7.1 How Do I Configure Windows98 for a first-time setup?

3.5.7.2 How Do I make changes in a previously configured W98 setup?

3.5.8 Can MACs Use SOVERNET?

3.5.8.1 How Do I SetUp FreePPP (v 2.5 +)?

3.5.8.2 How Do I Set Up Config PPP (MacPPP)?

3.5.8.3 What Goes Into The TCP/IP Control Panel?

3.5.8.4 What Do I Put Into The MacTCP Control Panel?

3.5.8.6 How Do I Configure OT/PPP? & Remote Access

3.5.8.7 How Do I Set Up My iMAC?

      3.5.8.7a The iMAC Special Modem Script

3.5.8.8 How Do I Set Up OS-X?

3.5.9 How do I Set Up Red Hat Linux?

3.5.9.1 A Linux DIP Script

3.5.9.2 Linux updated instructions

3.5.10 How Do I Set Up WindowsME, W 2000, Windows XP

3.8 What's the "Dialup Accelerator"?

     3.8.1 Installing
     3.8.2 Troublshooting
     3.8.3 The Popup Blocker
     3.8.4 Email Accelerator

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4.0What Do I Need To Know About EMAIL?

4.0 What Is "Aging"?

4.0 Can I Use Mailing Lists?

4.0.1 What Are Email Quotas?

4.1 What Is Pine, And How Do I Use It?

4.1.1 Receiving mail on the shell server

4.2 How Do I Set Up Eudora?

4.3 How Do I Set Up MS Exchange?

4.4 How Do I Configure MS Internet Mail?

4.5 How Do I SetUp MS OUTLOOK '97?

4.6 How Is OUTLOOK EXPRESS Set Up?

4.7 Can My Mail Be Forwarded?

4.8 Remote Mail-How Can I Get My Mail When I Travel?

4.9 How Can I Get Additional Email-only Accounts

4.10 How Do I Configure My Software for Additional Email Accounts ?

4.10.1 How Do I SetUp Windows Eudora For Multiple Accounts?

4.10.2 How Do I Set Up My Mac Eudora For Multiple Accounts?

4.10.3 How Do I Set Up Outlook '97 for Multiple Accounts?

4.10.4 How Do I Use Outlook Express with More Than One Account?

4.11 How Do I Configure Email to Send Through A non-SOVERNET Server (at work or when traveling)?

4.12 What Can I Do About SPAM or JUNK Mail

4.12.1 What are SoVerNet's Spam Controls ?

4.12.2 The SPAM FAQ

4.12.3 Expanding Headers

4.12.4 Anti-Spam software

4.13 Does SOVERNET Have Web-/Browser-based Email?

4.14 How do I use SSL with my email?

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5.0 Does SOVERNET Offer NEWSGROUPS?

5.1 What's available for SHELL NewsReaders?

5.1.1 How do I use TIN?

5.1.2 How do I use PINE for news?

5.2 How Do I Use My PPP Newsreader?

5.2.1 How Do I Post To A Newsgroup?

5.2.2 How Do I Read Newsgroups?

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7.0 How Do I Go About TRANSFERRING FILES?

7.1 What Is FTP, And How Do I Use It?

7.1a Moving Files To Your Computer

7.1b Deleting Files From The Server

7.2 What Are Some Available FTP PROGRAMS For Use Under a TCP Connection?

7.4 How Do I Use Telnet?

7.6 How Can I Post Files For My Friends To Retrieve?

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