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Set up your Dialer & Email for NATIONAL ROAMING

Configure your Dialer  •  Configure your Email

Dialup Numbers (by exchange)


FIRST—use the Dialup Number locator to find a local number for your location.

Dialup Numbers  |  Roaming Map

Dialer setup | Email setup | top

SECOND—To change the telephone number your computer dials for its Internet connection:
      Windows 95/98   |  Windows ME  |  Windows 2000/XP 
       MAC PPP  |  Mac Open Transport   |  Mac OS X  |  Email Software

For Windows 95/98:

(Note: Be sure that you change the login name/account name to your username plus @sover.net or @ valley.net, according to which account you have. It should be just like your full email address.)

  1. Double-click on the My Computer icon.
  2. Then double-click on the Dialup Networking folder.
  3. Next do a single RIGHT-click on the SoVerNet or ValleyNet icon and then click on Properties.
  4. In that window, change the phone number in the appropriate field.
  5. Now click OK. That closes the Properties window. Then just close the Dialup Networking window. You will now be able to dial into the new dialup access phone number with all of the correct settings.

Email setup | top

Windows ME

(Note: Be sure that you change the login name/account name to your username plus @sover.net or @ valley.net, according to which account you have. It should be just like your full email address.)

  1. Click on Start > Settings > Dialup Networking
  2. Right click on the SoVerNet or ValleyNet icon and then select Properties
  3. Change phone number on this screen.
  4. Now click OK. That closes the Properties window. Then just close the Dialup Networking window. You will now be able to dial into the new dialup access phone number with all of the correct settings.

Email setup | top

Windows 2000 and Windows XP

(Note: Be sure that you change the login name/account name to your username plus @sover.net or @ valley.net, according to which account you have. It should be just like your full email address.)

  1. Double-click on the SoVerNet or ValleyNet shortcut on the desktop
  2. Click on the Properties icon
  3. On this screen, change the phone number. Make sure the area code, if needed, is correct.
  4. To use the Area Code field make sure the Use Dialing Rules box is checked.
  5. Now click OK. That closes the Properties window. Then just close the Dialup Networking window. You will now be able to dial into the new dialup access phone number with all of the correct settings.

Email setup | top

Macintosh using ConfigPPP or PPPop (System 7.0.1 to System 7.5.X.)

(Note: Be sure that you change the login name/account name to your username plus @sover.net or @ valley.net, according to which account you have. It should be just like your full email address.)

  1. Under the Apple Menu, select Control Panels.
  2. Open the Config PPP control panel.
  3. Click the Config button in the lower left.
  4. Put the cursor in the Phone Num field and highlight the old phone number.
  5. Type in the new phone number, and click Done.

Email setup | top

Macintosh using Open Transport (System 7.6, 8, and 9)

(Note: Be sure that you change the login name/account name to your username plus @sover.net or @ valley.net, according to which account you have. It should be just like your full email address.)

  1. Under the Apple Menu, select Control Panels.
  2. Open the PPP or Remote Access control panel.
  3. Put the cursor in the Number field and highlight the old phone number.
  4. Type in the new phone number.
  5. Close the Control Panel's window.
  6. Save the changes.

Email setup | top

For Mac OSX       

(Note: Be sure that you change the login name/account name to your username plus @sover.net or @ valley.net, according to which account you have. It should be just like your full email address.)

  1. Open the System Preferences.
  2. Click on the Network icon.
  3. Click on the PPP tab.
  4. Change the telephone number.
  5. Click on Apply Now at the bottom
  6. Quit System Preferences.

Email setup | top

THIRD—Changes to your email software:

Outlook  |  Thunderbird  |  Mac Mail  |  Mac Eudora  |  PC Eudora

Outlook version 9 & Outlook Express version 6:

Tools > Accounts > Click Mail Tab > Properties > Servers Tab

  1. Change outgoing mail (SMTP) to smtpauth.valley.net (ValleyNet accounts) or smtpauth.sover.net (SoVerNet accounts)
  2. Check the box next to my server requires authentication.
  3. Click the Settings button and check the box that says Log On Using, then fill out the username (add @sover.net or @valley.net to the end of your username), fill out the password, and click OK.
  4. Finally, click the Advanced tab and change the outgoing mail (SMTP) to 587. Click OK.

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Thunderbird, version 1:

Tools > Account Settings > Outgoing Server (SMTP)

  1. Server Name = smtpauth.valley.net for ValleyNet accounts or smtpauth.sover.net for SoVerNet accounts, and Port = 587;
  2. Click the Username and Password box, then change the username to your username and add @valley.net or @sover.net to the end of it.
  3. Finally, where it says "Use secure connection," click TLS.

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MAC Mail version 2:

Mail > Preferences > Accounts button > Account Information tab

Click button for Server Settings

  1. Outgoing Server = smtpauth.valley.net for ValleyNet accounts or smtpauth.sover.net for SoVerNet accounts
  2. Server Port = 587
  3. Authentication pull-down menu = Password.
  4. Enter your username, add @valley.net or @sover.net to the end of it, and Password
  5. Click OK and close the Accounts Menu

A window will open prompting you to save settings, click Save.

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Eudora MAC version 6:

Special menu > Settings

  1. SMTP Server field = smtpauth.valley.net for ValleyNet accounts or smtpauth.sover.net for SoVerNet accounts
  2. Click Sending Mail on left
  3. Check the box that says Use submission port (587)
  4. Check Allow Authentication
  5. Click OK.

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Eudora PC version 7:

Tools > Options

Under Getting Started

  1. Change the SMTP Server (Outgoing) to smtpauth.valley.net for ValleyNet accounts or smtpauth.sover.net for SoVerNet accounts
  2. Check the box labeled Allow Authentication.
  3. Click the Sending Mail icon on the left
  4. Check allow authentication
  5. Check use submission port (587).
  6. Under the pull-down menu for Secure Sockets When Sending choose Required, STARTTLS.
  7. Click OK.

If you need assistance with any of the above, our Support Team will be happy to help (877 877-2120, press 2; Monday–Saturday, 8am–8pm).

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Additional Info

All dialup accounts include National Roaming. Access can be shared by any sub-accounts, using the primary username and password to connect. Sub-accounts may also need to make changes to their email configuration in order to send/receive email.

Numbers by full state lists (some are very, very long when printed; use the lookup by exchange whenever possible)