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Sovernet Communications Phone Service
Problem Report

A rapid resolution to your phone service problems is paramount. Please fill in the boxes below as well you can. Required fields are marked with *. Someone from our Repair Team will contact you as soon as possible, and we'll get to work right away on the cause of your difficulties.


Real name:

*

SoVerNet Phone Service Account Number:

*
(upper right corner of monthly bill)

Email:

Phone number experiencing problems:

*  
(format: 8021234567  No dashes, no spaces---list multiple numbers on separate lines)

How/when can we reach you?:

What can you tell us about the problem? What have you done to troubleshoot so far? (Incoming calls? Outbound calls? When did trouble begin, symptoms? Have you tried another phone in the jack? Have you tried connecting a phone directly to the NID outside?)

   

 

Thank you! We'll get started on this right away.



An ATN Subsidiary